FAQ
1. How long does shipping take?
Processing: 1-3 business days. Shipping: 5-10 business days (contiguous US). You'll receive tracking via email.
2. What are shipping costs?
Calculated at checkout based on weight/destination. Free standard shipping on orders over $[amount].
3. Do you ship outside the contiguous US?
Currently, only to the contiguous 48 states.
4. What types of decorative vases do you offer?
We offer ceramic, glass, porcelain, and metal vases – various sizes, colors, and styles. Most are watertight for fresh flowers (check product description).
5. What types of small figurines do you offer?
We offer miniature sculptures, animal figures, abstract art pieces, and character figurines – in resin, ceramic, metal, and wood.
6. What types of small flower baskets do you offer?
We offer decorative baskets for dried flowers, artificial arrangements, or as standalone decor – in woven, metal, ceramic, and wood.
7. Are your products handmade?
Many items are handmade or hand-finished, giving each piece unique variations in color, texture, and size. These are not defects.
8. How do I care for my vase?
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Ceramic/Glass: Hand wash with mild soap; dry thoroughly. Avoid abrasive cleaners.
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Metal: Wipe with damp cloth; dry immediately.
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Avoid sudden temperature changes (thermal shock).
9. How do I care for my figurine?
Dust with soft cloth or brush. Keep away from direct sunlight and moisture.
10. How do I care for my flower basket?
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Woven: Dust regularly; avoid moisture.
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Metal: Wipe with damp cloth; dry thoroughly.
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Ceramic: Hand wash as needed.
11. What payment methods do you accept?
Visa, Mastercard, Amex, Discover, PayPal, Apple Pay.